Customer Care

At Al Hafez , we rely on customer feedback to continually improve our services. Customers can share concerns and feedback by contact us. Our enthusiastic customer service unit is always available to provide the highest quality support.

Order Taking and Delivery

At Al Hafez , we rely on our team’s market expertise and rigorous ongoing research to identify and meet customer needs. All of our branches are open all the day and operate two shifts to provide customers with increased access to our team.

Distribution and Product Availability

Al Hafez’s core service is distribution of and cosmetics products from hundreds of manufacturers and suppliers to pharmacies and branches nationwide. We deftly manage logistics, inventory and delivery operations to ensure customers.